TT-Office launches with solutions for integrated communications as hosted services
TT-Office will be initially targeting the finance, professional services and retail sectors and will deliver solutions for business continuity, flexible working, migration and consolidation, as well as standard IP Centrex connectivity services.
TT-Office is the brainchild of Paul Greaves, Director Associates Channel, THUS plc, and Geoff Haworth, Founder and Chairman of TeleWare plc. The company has been set up as an entirely independent reseller, providing TeleWare hosted applications over THUS plc's next-generation network.
"TT-Office addresses a clear need in the market," said Paul Greaves, Director Associates Channel, THUS plc. "Our work with THUS customers has clearly identified the need for medium and large corporate customers to be able to purchase hosted applications as a complete service which they can trust to meet the demanding performance, service and support requirements we see in businesses today," he added.
In addition to the THUS next-generation network solutions and TeleWare applications, TT-Office solutions include Polycom phones, Virtual Telecom and Cisco Routers, Vegstream Gateways and service and support packages from ServeAssure. All these solution components support the TeleWare hosted applications for IP Centrex hosted service such, as voice messaging, IVR, conferencing and call recording, delivered on a pay-a-you-go basis over the THUS network.
"For medium and large companies, the quality and reliability of telephony is critical. More than 70% of inbound traffic to a business is, typically, voice based. The THUS MPLS based next-generation network and DSL services will ensure businesses are provided with a high quality service that supports the delivery of the TeleWare telephony applications," explained Geoff Haworth. "The multi tenancy nature of the TeleWare hosted services platforms provides an ability to support large corporate customers and deliver hosted services reliably and with data security," he concluded.
TT-Office have prepared an extensive training and accreditation programme and plan to sign up and accredit thirty resellers in the next six months, operating with the management and support of the THUS Regional Managers. Full operational demonstration accounts, enabling resellers to use and demonstrate all the key TT-Office services, are already established.
About THUS
THUS plc provides communications solutions to business customers throughout the UK under the THUS and Demon brands. In an industry punctuated by inexperience THUS can draw upon a knowledge base established over more than a decade in the delivery of data, telecoms and Internet services.
Delivering both standard and bespoke solutions, THUS endeavours to address customers' existing business needs and works hand in hand with customers to develop new business opportunities. THUS' record in the creation of innovative new services is complemented by an award winning focus on quality and full certification of its internal processes and procedures under the ISO9001 standard. THUS plc is listed on the London Stock Exchange.
For further information visit http://www.thus.net and http://www.demon.net.
About TeleWare Group Plc.
TeleWare develops and delivers software based products and services in a variety of ways to suit the differing target markets. The TeleWare Group consists of TeleWare Plc, TeleWare Hosted Services, TT Office Ltd and Private Mobile Networks Ltd.
TeleWare's applications provide business solutions for voice continuity, mobility and team working, fixed mobile convergence, DECT replacement, enterprise call control, telephony migration and consolidation, voice portal solutions and seamless PBX and applications integration. Unparalleled interoperability enables seamless integration with a wide range of PBX and application vendors. A commitment to open standards ensures flexibility, freedom and choice.
TeleWare is a Microsoft gold partner, has certification for the quality standard ISO9001/2000 TickIT and has been awarded the Investors in People national standard for training and development of its employees to achieve its business goals.
About TeleWare Plc
TeleWare is the leading UK supplier of intelligent communications solutions provided as packaged and tailored application software. TeleWare's applications are delivered as on-premise or managed services to all sizes of businesses and as hosted platform solutions to service providers. TeleWare customers include over 23% of the FTSE 100 and approaching 21% of the top 1000 blue chip national and multinational companies.
About TeleWare Hosted Services (THS)
THS supports the full applications portfolio delivered in a hosted environment across TDM or IP networks. The Hosted Services are brought to market through sales partners from data centres in Thirsk, Docklands and Heathrow and are available for deployment by independent service providers.
About TT-Office
TT Office provides packaged quality solutions to business based on TeleWare applications and THUS network connections. Solutions range from basic IP telephony services to location and device-independent voice services for field based, flexible and variable location staff. TT Office solutions enable the creation of a consolidated voice network which protects the customer's current infrastructure investment whilst enabling migration to new architectures and services. A further benefit of the TT-Office approach is its voice continuity capabilities, helping to safeguard the customer's revenue and reputation in the event of critical incidents. www.tt-office.com
About Private Mobile Networks (PMN)
Private Mobile Networks Ltd provides private GSM network solutions for deployment in remote sites, use as DECT replacement and for fixed mobile convergence by businesses. www.privatemobilenetworks.com
For further information visit www.teleware.com
Press Enquiries, please contact:
Lesley Hansen, Group Marketing Director, TeleWare Plc
Telephone: +44 (0) 1845 521102
E-mail: lesley.hansen@teleware.com
OR
Anne Harding, The Message Machine Ltd
Telephone: +44 (0) 1895 631448
E-mail: anne@themessagemachine.com